Frequently Asked Questions
Everything you need to know about your favorite athletic apparel.
How do I determine the right size for my workout gear?
We provide a comprehensive size guide on each product page. Since our apparel is designed for high-intensity training, most items feature a compression fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges on all unwashed and unworn items with original tags attached. Please note that certain clearance or 'Final Sale' items are not eligible for return.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-5 business days, while international shipping times vary by location and customs processing.
Do you offer military or first responder discounts?
Yes, as a veteran-owned company, we are proud to offer a discount to military members, veterans, and first responders. You can verify your status through the GovX link at checkout to receive your discount code.
How should I care for my Born Primitive apparel to ensure longevity?
To maintain the integrity of the technical fabrics, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using bleach, fabric softeners, or ironing the logos.
Can I track my international order?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number. You can use this number on our carrier's website to monitor your package's journey.